Refund policy

Core Charge Policy:

Core charge deposit policy of 100$ or 400$ applies to each valve body purchased. All cores must be returned within the 15th day of the purchase date to receive credit. Cores purchased and sent outside of the United States are subject to a non-refundable 100$ to 400$ core charge. The core charge is credited against the invoice and refunded either by credit/debit. No cash refunds, Sunbelt reserves the right to review each returned unit for accuracy in type and model of the core. All cores must be in original condition with removable solenoids and switches attached to the core. 

All cores must be returned complete with solenoids, brackets and switches attached to core.

In-transit damage is not the responsibility of sunbelt valve body builders. cores must be package to specifications described below. All cores must be returned within 15 days of date of internet purchase to receive credit. cores receive after the 15th day are subject to account credit only or a 50% of core return value. Credit will be issued up to 30 days after sunbelt receives returned valve body and determines accuracy and condition.

**CRITICAL CORE CHARGE** CORES DEEMED AS CRITICAL CORES ARE SUBJECT TO HIGHER CORE CHARGE.

Core Return Procedure:

Please include the original sunbelt valve body builders mailing sheet in the return box, drain as much oil as possible, wrap in absorbent material and place in an air tight plastic liner before boxing. for certain units, place in the preformed packing insert that the original unit was shipped with. for other units, please us packing material (such as bubble wrap or high density foam) and pack tightly. (do not use paper as packing material)

Call or take your package to a carrier facility of your choice, then send the package to our address at 3113 N Florida Ave, Tampa FL, 33612. 

**NOTE** Duct tape is not acceptable as securing tape and the packaging could come open in transit, damaging the core and voiding the core return refund. Sunbelt Valve Body Builders reserves the right to refuse credit on a core return for any reason or conditions deemed unacceptable.

Sales, Exchange, Return Policy:

SUNBELT VALVE BODY BUILDERS RESERVES THE RIGHT TO REVIEW AND CONFIRM EACH RETURN CASE. ANY ADDITIONAL CHARGES INCURRED ARE NON-REFUNDABLE INCLUDING SHIPPING AND HANDLING.

ANY EXCHANGE OR WARRANTY USE REQUIRES THE BUYER TO CONTACT US AND FILL OUT OUR FREE TECHNICAL SUPPORT SHEET THAT COMES WITH PURCHASE OF A VALVE BODY. IF THERE HAS BEEN UP TO TWO SEPERATE EXCHANGES AND USES OF THE WARRANTY WITH NO ISSUES RESOLVED, WE CANNOT PROVIDE FURTHER EXCHANGES OR REPAIRS AS THE ISSUES ARE OUTSIDE OF THE SCOPE OF THE VALVE BODY.

BUYER AGREES THAT RETURN SHIPPING IS NOT SUNBELT VALVE BODY BUILDERS RESPONSIBILITY, CREDITS WILL BE ISSUED ONCE PRODUCT HAS BEEN RECEIVED AT THE SUNBELT VALVE BODY BUILDER’S FACILITY, INSPECTED AND APPROVED BY MANAGEMENT. ANY PRODUCTS SOLD THAT ARE DEEMED UNCREDITABLE OR NON-RETURNABLE WILL BE GIVEN NO REFUND OR HOUSE CREDIT. IF THE VALVE BODY HAS BEEN INSTALLED IN THE VEHICLE, HAS ADDED PARTS, OR IS ALTERED IN ANY WAY, IT IS NOT SUBJECT TO REFUNDING. THE CUSTOMER MUST CONTACT US AND USE OUR FREE-WITH-PURCHASE TECHNICAL SUPPORT FOR ANY VALVE BODY PROBLEMS OR ISSUES TO UTILIZE THEIR WARRANTY.

ALL RETURN CREDITS ARE SUBJECT TO A 20% RESTOCKING FEE. REFUNDS ARE CREDITED AGAINST THE INVOICE AND REFUNDED THROUGH CREDIT/DEBIT CARD. PURCHASE MUST BE REFUNDED TO ORIGINAL CARD CHARGED. REFUND WILL BE PROCESSED WITHIN 10 WORKING DAYS AFTER RECEIPT OF PRODUCT AND APPROVAL FROM MANAGEMENT. SUNBELT VALVE BODY BUILDERS RESERVES THE RIGHT TO REFUSE AND DISMISS ANY RETURN FOR ANY REASON.